CRO Retainer for DTC Brands

Your traffic is fine.
Your conversion rate isn't.

I run structured CRO experiments for DTC brands — building a hypothesis-driven test backlog, executing statistically valid A/B tests, and iterating on every result. More revenue from the traffic you're already paying for.

Book a free CRO audit → See how it works ↓
★★★★★ Rated 4.8/5 · Trusted by DTC brands across USA, UK, Malaysia & Europe

Sound familiar?

More ad spend. Same conversion rate.
You're funding a leaky bucket.

01

You're spending more on ads. Revenue isn't scaling with it.

Your checkout converts at 1.8%. Top-quartile DTC brands convert at 4.5%. That gap isn't a creative problem — it's a conversion problem. And every pound you pour into ads widens it.

02

You've tried "CRO". It didn't move the needle.

You changed a button color. Rewrote a headline. Maybe ran one A/B test that was never statistically significant. That's not CRO — that's guessing with extra steps. Real experimentation is a system, not a one-off.

03

Your product page gets traffic. It doesn't convert visitors into buyers.

Visitors scroll. They hesitate. They leave. You can see the drop-off — you can't see why. Without a 'why', every change you ship is a coin flip that wastes your developer's time and proves nothing.

04

Your agency A/B tests ad creatives. Nobody tests your website.

Media buyers optimize for click-through rate. Nobody owns what happens after the click — which is where 65–75% of your potential customers vanish. That's the gap nobody's plugging.

05

You don't have a test backlog. You have a list of opinions.

"Let's try a shorter checkout." "Maybe the photos need updating." "Add a countdown timer." Untested opinions ≠ CRO. Every change needs a hypothesis, a measurement plan, and a result that feeds the next test.

06

You can't trust your test results anyway.

Underpowered tests. No pre-defined sample size. Peeking at results before significance. Most DTC brands run invalid A/B tests and make permanent site changes based on noise — then wonder why nothing's improving.

This isn't a traffic problem. You're getting the clicks. The problem is you're converting a fraction of the people you could — and without a structured experimentation system, that gap never closes. Every month of inaction is revenue you already paid to acquire, quietly walking out the door.

The conversion gap

The upside most DTC brands are leaving on the table

The difference between average and top-quartile isn't ad spend. It's conversion rate.

1.8% → 4.5%
average vs. top-quartile DTC conversion rate

Doubling your conversion rate doubles revenue from the same traffic. The brands at 4.5% aren't running better ads — they're running a structured CRO program that compounds every sprint.

3–5×
ROI from CRO vs. equivalent ad spend increase

Spending more on ads to grow revenue is expensive. Improving conversion extracts more from traffic you already paid for — at a fraction of the cost per additional purchase.

72%
of A/B tests fail due to invalid methodology

No pre-defined hypothesis. No minimum detectable effect. Peeking at results. Most DTC "CRO" produces noise, not signal. That's the first thing I fix before touching a single test.

What I deliver

A full experimentation program. Not just "some A/B tests".

From behavioral research to running experiments to learning from every result — a structured CRO engine that compounds month over month.

The Experimentation Engine

Research → Hypothesize → Prioritize → Test → Learn → Repeat. This is the loop that actually moves conversion rates. Not random tests — a structured backlog of high-impact hypotheses, executed with statistical rigor, and fed back into the next sprint.

  • Behavioral research: heatmaps, session recordings, funnel analysis
  • ICE-scored hypothesis backlog with documented rationale per test
  • A/B test design: variant brief, sample size, MDE, success metrics
  • Statistical significance monitoring — no peeking, no false positives
  • Win/loss analysis: every result dissected and fed into the next round
  • Monthly experimentation report: velocity, learnings, and revenue impact

Conversion Deep Dive

Before testing anything, I map exactly where and why shoppers drop. Every friction point, every hesitation moment, every exit — quantified and ranked. This is what separates evidence-based CRO from opinion-driven redesigns.

  • Full-funnel heatmap and scroll depth analysis per key page
  • Session recording review: rage clicks, exit intent, confusion patterns
  • Exit survey implementation — the "why" missing from your analytics
  • Micro-funnel analysis: ad click → PDP → cart → checkout, step by step
  • Prioritized friction map with revenue estimates per fix
  • Customer survey: what almost stopped them from completing the purchase

Page & Checkout Optimization

Your product pages and checkout are where you win or lose. I run structured A/B tests across copy, layout, trust signals, and UX — backed by behavioral data from the deep dive, not design opinions.

  • PDP test roadmap: headline, imagery, social proof, price anchoring, urgency
  • Checkout flow optimization — the single highest-ROI page on your site
  • Cart abandonment: root cause identified, first test designed and queued
  • Post-purchase flow: upsell and cross-sell conversion tests
  • Mobile-specific variants — where most DTC traffic converts worst
  • Trust signal testing: reviews placement, badges, guarantees, shipping copy

The Data Foundation That Makes Tests Valid

You can't run trustworthy CRO experiments on broken tracking. Before we test anything, I audit your analytics setup to make sure every event fires accurately — so every result you see is signal, not noise.

  • GA4 + server-side event audit and rebuild where needed
  • Shopify + GTM: add-to-cart, checkout steps, purchase — all firing clean
  • A/B test tool data layer check — so variants read accurate user data
  • Attribution audit: which channels are actually sending convertible traffic
  • Dashboard: true conversion rate, AOV, repeat purchase, and net revenue
  • Weekly insight digest — what changed, what it means, what to test next

How it works

From first look to compounding results — in 90 days.

Sprint-based. You have a prioritized test backlog before the end of week two.

1
Week 1–2

Research & Diagnose

I audit your conversion funnel end-to-end — behavioral data, session recordings, funnel metrics, and customer feedback. You get a prioritized map of where you're losing revenue and exactly why. Not vague recommendations. Specific leaks with estimated revenue impact.

2
Weeks 3–5

Build the Test Backlog

I translate research into a scored experimentation backlog — every hypothesis documented, every test designed with a clear success metric, minimum detectable effect, and required sample size. No more guessing what to test. No more random button-color changes.

3
Month 2–3+

Test, Learn, Compound

Structured A/B tests run continuously — each result feeding the next sprint. Every win gets rolled out. Every loss gets dissected for learnings. Conversion rates compound. You extract more revenue from the same traffic, every single month.

Why me, not an agency

What a real CRO program looks like

Not creative opinions. Not vanity metrics. A structured experimentation system that lifts revenue.

Typical Agency Working with Hichem
CRO methodology Opinion-based redesigns, no hypothesis Hypothesis-driven, ICE-scored, statistically valid
Test backlog Random ideas, no priority framework Scored by revenue impact × confidence × effort
Who runs tests Junior team member, if anyone Me — with pattern library from 50+ DTC clients
Test validity No sample size plan, peeking at results Pre-defined MDE, significance threshold, holdouts
Analytics foundation Whatever's already there — gaps included Audited, server-side, clean event tracking
Reporting Platform ROAS, CTR, impressions True conversion lift, AOV, net revenue per test
Access Account manager + 48–72hr response Direct, async-first, transparent on every decision

Don't take my word for it

★★★★★   Rated 4.8/5 from 26+ clients

Let's talk

Let's find out what your conversion rate should be.

Book a free 30-minute CRO audit. I'll review your funnel, identify your biggest conversion leaks, and give you a prioritized list of what to test first — no pitch, no commitment.

Book my free CRO audit →

30 minutes. I'll tell you exactly where you're losing revenue — and what test to run first.